Privacy Policy

MUSIC HEAD online store (hereinafter referred to as “we,” “us,” or “our”) operates the e-commerce site “MUSIC HEAD” (hereinafter referred to as the “Service”). We are committed to protecting your personal information and handling it in accordance with the following policy. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information. This policy complies with applicable data protection laws, including Japan’s Act on the Protection of Personal Information and international regulations such as the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). This version applies specifically to our digital download products (e.g., music files).

 

1. Types of Personal Information We CollectTo provide the Service, we may collect the following personal information

  • Name: For account registration and support services.
  • Email Address: For order confirmations, sending download links, account management, and newsletters.
  • Phone Number: For support services (optional).
  • Payment Information: Credit card details, bank account information, etc. (processed through payment processors Stripe, PayPal, and Google Pay. We do not directly store payment information).
  • Purchase History: For order management, customer support, and service improvements.
  • Device Information and Log Data: IP address, browser information, browsing history (for service improvements and fraud prevention).
  • Cookies and Similar Technologies: For enhancing site usability, analytics, and personalized advertising.

2. Purposes of Use of Personal InformationWe use the collected personal information for the following purposes

  • Providing the Service (product sales, sending download links).
  • Processing and managing orders (payments, returns, etc.).
  • Providing customer support (inquiries, etc.).
  • Compliance with laws and prevention of fraudulent activities.

3. Disclosure of Personal Information to Third PartiesWe will not disclose your personal information to third parties except in the following cases

  • With your consent.
  • To service providers necessary for the Service, such as payment processors (Stripe, PayPal, Google Pay), under confidentiality agreements.
  • As required by law (e.g., requests from courts or law enforcement).
  • In the event of a business transfer, merger, or similar succession of our operations.
  • International Data Transfers: Personal information may be stored on servers in Japan. For customers in the EU/EEA, we implement appropriate safeguards under GDPR (e.g., Standard Contractual Clauses) for any transfers.

4. Protection of Personal InformationWe take the following measures to prevent leakage, loss, alteration, or unauthorized access to personal information

  • Encryption of communications via SSL/TLS.
  • Access restrictions and security measures on servers.
  • Training for employees on personal information protection and confidentiality agreements.
  • Appropriate supervision of service providers.

5. Cookies and Similar

TechnologiesThe Service uses cookies and similar technologies to improve usability, analyze usage, and provide personalized advertising. You can disable cookies via your browser settings, but this may limit some features. For customers subject to GDPR, we obtain consent before using cookies. See our “Cookie Policy” for details.

6. Access, Correction, and Deletion of Personal Information

You have the right to request access, correction, deletion, or cessation of use of your personal information. Customers subject to GDPR may also exercise rights such as data portability and the right to be forgotten. Please contact our inquiry point below for requests. We may require identity verification.

7. Access from Overseas and International Data Transfers

The Service is available worldwide, but personal information is primarily stored on servers in Japan. Customers outside Japan should contact us regarding rights under applicable data protection laws (e.g., GDPR, CCPA). We ensure appropriate safeguards for international transfers and obtain your consent where required.

8. Amendments to This Privacy Policy
We may amend this Privacy Policy due to changes in laws or services. Amendments will be posted on this page, and we will notify you of significant changes.
9. Contact Us
For questions or requests regarding the handling of personal information, please contact us at:
  • Company Name: MUSIC HEAD
  • Address: 0010018 sapporo JP
  • Email: ec.musichead@gmail.com

Effective Date: February 17, 2024
Revision  Date:  October  7, 2025

 

JP